I was really impressed. I was a home builder in Midland for years and Jose is one of the best roofers I have seen. He was meticulous and kept the job site spotless. He seemed like a pretty good guy also. I will definitely provide a good review. I liked the idea that a qualified roofer showed up rather than a crew of laborers that would rush through the job.
Responded within 24 hours through Angie's List message box. Ruben and Austin both came and climbed on the roof and came in and showed every option with samples. Priced and quoted all the same day. This was different from the other 2 roofers we spoke with. One took too long to respond to schedule a consultation. The other did show up, but I never heard or saw anyone. I was home the day they said they were doing a quote and somehow they had a quote for us but I don't know where from since I never met them in person.
Kanga Roof ended up doing the work. Our roof had 2 old layers of shingles to remove, then they had some weather issues but came right out to fix some minor details of a loose shingle.
The administrative staff from Melissa and Denyelle were very pleasant, responded quickly to questions and stayed on top as far as ordering materials and keeping us informed. Ruben, sales coordinator, came by couple of times to make sure that the job is being done as he stated. We had couple of hiccups with the shingles removed, the workers forgot to clean up the ones that landed on our trees and the last part with the loose shingle. But because they stayed on top of it and responded quickly, we still give them an "A".
Pricing wise, we got a pretty good deal with architectural roofing with a 50 year manufacturer warranty, along with Kanga Roof's warranty as well of 25 years (that's an estimate, can't remember if 25 or 30 off the top of my head). We put half down to purchase material and paid the rest once we were happy with everything. We fully recommend them. Thanks Kanga Roof!
The workers were here on Monday as scheduled, arrived by 11 and were gone by 2. My husband was here while they were working. We won't know how the work is until it rains.
We were looking for a roofer after the hail damage. After several presentations we had chosen Kanga Roof Austin. Kevin was the best in explaining to us on our insurance claim. All the work was done in two days and they did a top notch job. Stan was available during the whole process and a pleasure to work with.
I had Feller replace my roof 2 years ago - they did a great job and coordinated everything with my insurance company. We moved and the recent high winds pulled back the ridge cap on a section of the roof on our new home. Not a big repair but the plywood was exposed and we were expecting even more rain. Andrew came out and got a crew for us the next day. Great customer service and it is a pleasure to support a quality local business like Kanga Roof Austin. Jerry Brown
Amy did my roof last year and did a great job. I was very impressed with her team and the quality. Nicely done! A roofing company that you can trust!
I called Kanga Roof Austin for an inspection of my roof. I wanted peace of mind and a heads up if there were any issues that might pop up. They sent Sean out within a few days. He was extremely professional and provided me the info I needed for my roof. Although I didn't need any roofing services at this time, I will definitely being calling Feller when the time comes.
A huge THANK YOU to the team at Kanga Roof Austin. The Feller team understands the meaning of customer support and that a seemingly small roof repair is important to the homeowner. The Feller team listened to the customer and formulated the repair options for me as the homeowner to decide how to proceed.
The onsite Feller repair team was ontime, respectful of the homeowner's repair issues/questions, and cleaned up the job site.
I will contact Kanga Roof Austin when the time comes for a complete roof replacement job.
Thank you to John Hardy, the Feller office support team, and to the repair team.
Round Rock Feller staff are pleasant, and easy to work with. John. who is one of their estimators offered to paint vents on my roof when he came by to give an estimated price.for new skylights. Although it was several weeks after the skylights were installed before all the vents were painted. it was done with only one reminder. Thanks John!
Once again, I contracted Feller to do some minor repairs to my roof. Excellent work and wonderful staff! Highly recommend them for any roofing needs! Many thanks!
I called Kanga Roof Austin when seeing them doing a repair on one of my clients homes. I called and asked for an appointment to take a look at a small leak. Amy came out and was very professional and took time to search for the leak. She created a very reasonable estimate and the repair was done in a timely basis. Highly recommend them!
We are more than pleased with the work you did on our church building. Ami was very special. She discovered hail damage, worked with the insurance adjusters. repaired areas of our bell tower and in all ways was professional. She coordinated the masonry work, the gutter installation and all facets of the total job. We are very proud of how our beautiful building looks now.